Water Emergency

Water Shutoff Locations

Know these locations BEFORE an emergency

ShutoffLocationTypeNotes
Main Water ShutoffTBDTBDShuts off all water to property
KitchenTBDTBDUnder sink
Bathroom(s)TBDTBDBehind toilet, under sink
Water HeaterTBDTBD

Major Leak or Burst Pipe

  1. Shut off main water supply immediately
  2. Turn off water heater if applicable
  3. Turn off electricity to affected areas if water near electrical
  4. Call plumber: TBD
  5. Document damage with photos for insurance

Flooding

During Flood

  1. Do not walk through moving water - 6 inches can knock you down
  2. Do not drive through flooded areas
  3. Move valuables to higher ground if safe to do so
  4. Shut off electricity at main panel if water approaching electrical

After Flood

  1. Do not return until authorities say it’s safe
  2. Document all damage with photos
  3. Do not turn on electricity until inspected
  4. Wear protective gear during cleanup

No Water / Low Pressure

  1. Check if neighbors have water (area-wide issue?)
  2. Check main shutoff valve is open
  3. Check circuit breaker for well pump (if applicable)
  4. Contact water company: TBD

Frozen Pipes

Prevention

In freezing weather, let faucets drip slightly to prevent freezing

If Pipes Freeze

  1. Keep faucet open
  2. Apply heat gently (hair dryer, heat lamp, towels soaked in hot water)
  3. Never use open flame
  4. Start heating near faucet, work toward frozen area
  5. Check for cracks once thawed

Water Heater Issues

See Water Heater for operation and troubleshooting.